Claim compensation for Disrepair in your rental home

No win no fee* and No obligation Free consultation call now: 0330 133 5005

Are Repairs still outstanding despite contacting your Landlord or Agent?

Would you like compensation for the inconvenience of waiting for the repairs?

We contact your Landlord to help get the repairs completed.

We claim the compensation you the delay in completing any repairs or renewals

Claim Compensation for Disrepair and inconvenience

Inconvenience: You are entitled to compensation for all associated expenses, including the inability to use your house, delays in repairs, or the inconvenience caused by disruptions to your daily routine.

Damage to Belongings: You have the right to seek compensation for any items that have been damaged or destroyed due to the poor condition of the property. This claim may also cover damages incurred during maintenance work conducted by your landlord.

Financial Loss: Compensation can be claimed for financial losses resulting from housing disrepair issues, such as your landlord's failure to make necessary repairs. It's important to note that outcomes may be affected if you are in rent arrears.

Personal Illness: If you have sustained an illness or become unwell due to your landlord's negligence and poor housing conditions, you may be able to add this as part of your claim. Respiratory disorders, extended periods illness causing loss of earnings, injuries from falling or tripping hazards, carbon monoxide poisoning, and various other injuries arising from disrepair are examples. We can speak with you about this, and assist you in obtaining your medical records and evidence, and guide you through the claim process.

Housing Disrepair Compensation… Why you should Claim

You pay rent, yet your home is not at the standard you were told it would be. You should expect a safe comfortable home to live in.

It's important to remember that your landlord is legally required to maintain certain parts of the property and ensure it is kept in good repair. Any repairs they undertake cannot be charged to you through your rent or requested as direct payments.

Landlords sometimes leave repairs a long time without rectifying them. During that time, tenants lose the use of part of the rental home and may have experienced damage to belongings or other financial loss.

Our expert team is dedicated to securing the maximum compensation for your housing disrepair issues, ensuring your rights are fully protected and upheld.

Claiming Compensation for Housing Disrepair

The rental home you live in should be a reasonable standard. It is your right. A claim for housing disrepair can be initiated when tenants report issues with their dwelling to the landlord and they do not get fixed.

While it's essential to allow the landlord sufficient time for property repairs, if they fail to address the necessary issues, you can ask us to enter a housing disrepair claim for compensation for you.

Whether you reside in a private landlord or commercial landlord rented home, a council home, social housing, or a housing association property, your landlord is obligated to ensure that your living space is both suitable for human habitation and functioning properly.

When a property deteriorates or requires repairs to maintain safety and livability, it becomes the landlord's responsibility to uphold a reasonable standard of living.

In cases where a property is in disrepair, it indicates the need for repairs to make it safe and suitable for habitation. This situation commonly pertains to rented homes and other forms of rented accommodations.

If your rented home requires repairs or maintenance, and your landlord fails to address these issues within a reasonable timeframe after you have reported them, this means you could claim compensation.

When can I make a claim for Housing Disrepair


"If your landlord refuses to address the repairs they are responsible for in your property, you may have the option to file a claim against them. To qualify for filing a claim, it is necessary to have reported the issue to your local council or housing association landlord. Providing evidence is crucial, and we can support you through this process. Should your landlord neglect to make the necessary repairs within reasonable timeframes, you have the right to seek compensation.

Throughout your tenancy, the filing of a housing disrepair claim is permissible both before and after it concludes. However, there are strict time limits, so we advise you not to wait if you’re thinking of claiming compensation.

It's important to note that repairs resulting from your negligence or unreasonable actions are not the landlord's responsibility.

What is Landlord responsible for

As part of their obligation to guarantee the safety and habitability of your rented property, landlords are consistently accountable for completing repairs within a reasonable timeframe.

If you are a tenant residing in a rented property, it is mandated by law that your landlord must ensure the following:

  • The structural condition of the house you dwell in is maintained in good repair.

  • Your residence is free from dampness and mould.

  • Your drainage and gutter systems are clear and functioning properly.

  • You have a functioning heating system.

  • You have secure access to electricity, gas, and water.

  • You have working sanitation facilities such as toilets, basins, sinks, etc.

  • Your living space is free from infestations of vermin or insects.

If your rented home requires repairs or maintenance, and your landlord fails to address these issues within a reasonable timeframe after you have reported them, this could be categorized as housing disrepair.

 How do I initiate a housing disrepair claim?

Our focus is currently on handling claims against local councils, authorities, social housing, and housing associations. Unfortunately, we cannot accept claims from tenants against private landlords due to our limited scope. Our experienced Legal Experts are ready to guide you through the claims process if you are a council or social housing tenant.

Claiming against your landlord can be a time-consuming process, making expert housing disrepair Legal Experts valuable. If you wish to make a claim, the first step is to consult with a professional to assess whether your case qualifies.

Before proceeding with a housing disrepair compensation claim, you must adhere to the Pre-Action Protocol for Housing Conditions Claims. This protocol outlines specific steps to be followed, and failure to comply may result in sanctions later in the proceedings. The process involves attempting to resolve the issue through Alternative Dispute Resolution, sending a letter of claim to your landlord, and requesting necessary documents.

If your landlord's response is unsatisfactory or they fail to respond to your letter of claim, you can initiate proceedings by applying to the county court.

How can we assist with housing disrepair claims? We understand the distress of living in a substandard house and are here to help. Our specialist housing disrepair team excels in handling disrepair and personal injury claims. With their expertise, you can secure the assistance and compensation you deserve.

We conduct an initial evaluation to determine if you qualify for a housing disrepair claim. Our skilled Legal Experts provide reliable legal counsel on your next steps. If you decide to proceed, our team will guide you through the process, ensuring compliance with the pre-action protocol, assisting with evidence gathering, and representing you at the hearing.

We operate on a NO Win, NO Fee basis, meaning it won't cost you money to claim housing disrepair compensation with us. If you discontinue your claim after your instruction to us, you may have to pay us a fee for our time spent working on your case, so it is important to have advice on what claiming compensation means and whether this is right for you.

What are the costs of filing a housing disrepair compensation claim?

We provide assistance on a NO Win, NO Fee basis, making it financially accessible for tenants. There are other ways to claim which might be available for free. We make you aware of all your options before you sign your no win no fee agreement, because we want our clients to be happy in choosing to use our service. If you would like our legal experts to handle everything for you then we should be happy to help you by taking the hassle out of claiming compensation for any property damage and stress you have experienced.

Our expert lawyers can provide details on our NO Win, NO Fee. For more information or to determine eligibility, contact us at our main centre 0330 133 5005 or London and surrounding regions 0203 488 5060 to start your claim today. We cover all regions of England and Wales and hold ongoing Case Management for our valued clients by telephone or online meetings. We also provide free courier collection for your hard copy evidence, and secure upload options for any digitally held documents.

 

 

Why use Rental Disrepair Claims to manage your claim for compensation?

Choosing Rental Disrepair Claims to manage your claim for compensation against your landlord offers you the attention, regular communications and Case updates that our clients have come to expect. Your case is handled with the care and focus it deserves from our specialised team.

Why use No Win, No Fee? With a 'no win, no fee' arrangement, you don’t have to worry about upfront costs and would only have to pay our fees if you cancelled mid way through your claim by your own request. By offering the no win no fee to our valued clients, this ensures that Rental Disrepair Claims service is accessible to everyone, regardless of financial circumstances. It also reflects the our confidence in our clients cases.

Our aim is to offer you a huge amount of stress reduction, by dealing with your disrepair claim on your behalf. Our clients know that pursuing a formal claim can be stressful. Rental Disrepair Claims manages the entire process on your behalf, from communicating with you to gather evidence, to negotiating with landlords, reducing the stress and burden on you during this difficult time.

We use our experience and knowledge in this specific area to accurately assess the value of your claim, ensuring that you receive the compensation you are entitled to for your situation.

Dealing with your disrepair case quickly and efficiently, minimising the duration of any inconvenience or distress caused during this already stressful time.

Regular and transparent Communications mean keeping you informed throughout the claim process, providing regular updates and clear explanations, so you always know the status of your claim.

Our team is equipped with skills and knowledge essential for dealing with landlords or their agents to secure the best possible outcome for you.

Choosing Rental Disrepair Claims means entrusting your case to a specialised, client-focused, and results-driven team. Our combination of legal expertise, personalised service, and a commitment to achieving the best outcome for you makes us the ideal choice for managing your disrepair claim.

Additional Information

You are not required to use our services to pursue your claim, and it is possible for you to present the claim yourself for free, either to the opponent whom you wish to claim, the statutory ombudsman, statutory compensation scheme (see below) or through your legal expense insurer. For Housing Disrepair Claims in England, the Housing Ombudsman Service; in Wales, the Public Services Ombudsman; and in Scotland, the Scottish Public Service Ombudsman, the Scottish Housing Regulator, and the Housing and Property Chamber of the First-tier Tribunal for Scotland. Local authority Landlords may have a right to repair scheme to help complete repairs. If the repair work isn't done within certain timescales, you can claim compensation. Social housing landlords may operate similar schemes.

Please be aware that we cannot guarantee you will have a more favourable outcome by using the services of this firm to manage your claim. Rental Disrepair claims cannot guarantee to resolve your claim more quickly, or with a better prospect of success, or with a better outcome for you, than if you were to make the claim yourself by using one of the other available methods of obtaining redress or compensation.

Under consumer protection law, you have the right to cancel your claimant contract within 14 days without giving a reason, you will not have to pay any fees. There is a model cancellation form at the end of your service contract which you may use, but it is not obligatory. You may cancel your claimant contract after 14 days; however, this may be subject to charge for work already completed. Any charges for work undertaken will be confirmed upon notice of cancellation.

If our services fall below the high standards we set for ourselves in providing you with Rental Disrepair Claims services, you have the right in law to complain. We must acknowledge and adhere to certain complaints procedures. Please email complaints@rentaldisrepairclaims.co.uk to request our ‘Complaint procedure – client copy’ for further information. A link to our full complaints policy is available, here.